1. The service
RebateX lets businesses ("brands") run QR-code cashback and reward programmes. A brand buys QR credits from us, prints the codes on its packs or vouchers, sets the rewards, and pays the rewards from its own payout account. Buyers ("customers") scan a code to claim the reward set by that brand.
2. Who may use it
Brands must be businesses registered in India and must sign up through us. Customers must be 18 or older and hold an Indian mobile number and a UPI-enabled bank account in their own name.
3. Brand responsibilities
- Keep enough money in your payout account for every live campaign.
- Decide the rewards, rules and eligibility of each campaign and honour them.
- Keep your login details and authenticator app safe; actions taken with them are yours.
- Follow the law that applies to your offers, including tax deduction where it applies.
4. Customer rules
- Each code can be claimed once, by the first mobile number that verifies it.
- Location and an OTP are required to claim. Claims may be held for the brand's approval, for example near a factory or for a first-time buyer.
- The brand may refuse a claim it finds to be misuse. Its decision on its own offer is final.
- Rewards are paid to the UPI ID you choose; check the name shown before you confirm.
5. Money
We do not hold reward money. Rewards move from the brand's own payout account to the customer's bank through a licensed payout provider. We are not responsible for delays or failures caused by banks, UPI or the payout provider, but we keep the claim open so it can be retried.
6. Fees
Brands pay us for QR credits, printing and any agreed service fees, as quoted in writing. Bank transfer fees are charged by the payout provider to the brand.
7. Acceptable use
You may not copy, resell or tamper with codes, use automated tools to claim rewards, give false information, or try to access data that is not yours.
8. Liability
The service is provided as described. Our total liability to a brand in any year is limited to the amount the brand paid us in that year. We are not liable to customers for a brand's offer.
9. Suspension
We may pause a brand or block a customer to stop fraud, protect other users or comply with the law.
10. Law and disputes
These terms follow the laws of India. Courts at Erode have jurisdiction.
11. Contact
RebateX, India. Email hello@rebatex.in or call 9486090525.